Orders placed Monday through Friday PST (excluding U.S. federal holidays) will be processed and shipped within 3-5 business days of your selected Event Date. Orders placed on non-business days will be processed the following business day and will be shipped, pending credit card verification, within one business of the day of processing. Return shipping is always free with our pre-printed shipping label which will be provided with your order. In order to ensure our customers have a positive and seamless experience (with an on-time delivery), a late fee of $25 per day will be charged to the credit card or debit card used for the order if received past the agreed upon return date.
For all rentals, pre-paid shipping labels are included with your order.
For purchase refunds you will be responsible for your own return shipping label.
$7 flat rate
$15 flat rate
$30 flat rate
Easy Returns & Exchanges
If you are not satisfied with your rental, please immediately email firstname.lastname@example.org and ship back and state your reason in order for us to review. After the claim has been reviewed, we will refund you if that is the proper correction.
We understand that kids like to have fun, and it is inevitable for our product to endure normal wear and tear. For the more adventurous kids, we offer an optional $5 insurance fee to cover minor stains and damage on clothing. General wear and tear is considered minor stains, missing buttons, snags in fabrications, and missing embellishment. If you return a product that is damaged beyond repair (significant damage can be defined as holes and tears to fabric, heavy stains, and obvious misuse of the product and theft), you agree that we will charge you, and you will pay for the price for repairing or replacing the product, as determined in our discretion, up to 150% of the retail value or market value for the product. In addition, Stylette reserves the right to charge a $20.00 cleaning fee when necessary.